@2019 ISLANDMEDIAGROUP

Testimonials

01/

Barry French

“We made a great choice using Dana for our roof replacement and in dealing with our insurance company after Hurricane Irma hit Marco Island, FL on September 10, 2018. Dana Coote couldn’t have been more professional, courteous,…

02/

Anonymous

Dana is very professional, local,very fast installation and high quality workmanship Thanks Dana and the Marco Island Patriots for all that you do for our community. ”

03/

Capt Ron Hagerman

From the very first meeting with Dana I knew immediately who was going to do my roof. I had two other companies I won’t mention give me quotes but on the first meeting with Dana the deal was sealed with confidence. Dana explained everything about my claim and educated me on the process. Work began on the day he said it would, finished when he said they would and his crew covered everything around my house to contain the tear off mess. They cleaned up when they were done and didn’t leave a trace. The crew supervisor checked in with me frequently and kept me informed throughout the process which only lasted a little over a week (had to wait a couple of days for inspection from city) or it would have been even quicker. I’ve climbed on my roof and having done some roofing in my younger years I can see they’ve done a quality job. I would and will recommend Florida Roofing to anyone without pause. Thank you Dana, Timon and Dana for taking such good care of me! You guys are so easy to work with! Now come and get your check! Lol

04/

Jim Olson 

We had significant damage to the roof on our Florida home due to hurricane Irma. Right after the hurricane we tried to contact several roofing companies to come out to look at our roof and give us an estimate with no success. Based on a recommendation we were referred to Dana We called Dana and we were glad we did. He immediately came out to our home to look at our roof. He explained both the roofing and insurance process and accommodated us in our time frame to have the work begun and completed. Our roof was tarped in a prompt manner to prevent any further damage.  Work began in the time frame we requested and was completed on time. During the process we also worked with Timon on our insurance claim and administrative documents. Timon was very responsive and easy to work with. We were glad we choose Florida Roofing as they performed very well and on time during a period of high stress for us.  Thanks to Dana, Timon and the rest of the Florida crew for a job well done. 

05/

Denise Carro

"After Hurricane Irma hit Marco Island I had thought that my roof looked totally fine. Someone had told me that a roofer should take a look at it. I saw a business card for Dana Coote of Florida Roofing & called to see what he thought. I never thought I would get a call back with all the roof damage after the Hurricane but Dana called me right back. He came to look at the roof & seeing his professionalism, vast knowledge of construction & Roofing & his courteous manner we chose FR. We couldn’t have been happier with our decision. His crew is amazing also -thorough, fast & very mannered. They left not a nail or piece of paper around. When it came to dealing with the insurance company, Dana was right there. There is no question in my mind that we made the right choice! Thank you Dana Timon

06/

Jim Vitas

When this process started I was about to leave on a trip to Italy very concerned about the well being of my dwelling. I spoke with Dana, and have never done something like this in my entire life, signed a contract without ever meeting Dana. After chatting with him for about 10 to 15 minutes Dana assured me that he would take care of my property and for me not to worry. He told us to go to Italy and have a great time. When I was in Italy we would text each other a few times but never did I realize how good a job and more importantly how he was a man of his word.

When I returned from Italy I finally met Dana. Everything that I assumed  about him was actually true. We sat and talked and devised a great game plan to repair the roof and other issues from the hurricane. He was an absolute pleasure to work with.

Scroll ahead and lo and behold I was the second one on the Island to have their roof fixed by FR. Granted there were a few issues but instantaneously and I mean instantaneously Dana was all over it and fixed any issues that had arisen. A dissatisfied customer was not an option for Dana.

In closing I have had the privilege of becoming friendly with other members of the team through Dana. They are a terrific group of people and very diligent in their work. But from my vantage point the key to my success and the entire project was Dana Coote. He is an absolute gentleman and a man of his word. Every promise was delivered.

07/

Matt Melican

We had severe damage to our home during Hurricane Irma including the loss of our roof. Dana put our minds at ease and assured us that everything would be ok. He discussed the pro’s and con’s of roof options for us and we agreed that a metal roof was our best option. His team came and tore off the damaged roof in one day and cleaned up after themselves very nicely. They were polite and professional. The new metal roof was installed the next day and looks fantastic! It really updated the look of our home and added lots of curb appeal. We would highly recommend Dana to anyone. He truly cares and everything he promised was delivered and more.

08/

Volunteer of the Month

"Please meet Dana Coote. 
Dana first came to us just after the storm. We were, as most people were, apprehensive about allowing any "outsiders" into our close-knit circle. We worried about contractors taking advantage of our vulnerable and terrified neighbors. We worried about permitting and licensing. We worried about whether or not contractors would do what they said they'd do and whether they'd take advantage of desperate situations. We, (specifically our board member, Brianna Heather) did a great deal of research on all of the new roofing companies, their reputations and history as well as permitting rules and licensing regulations. She also looked into insurance law. 
Dana passed all of our tests. 
He committed random acts of kindness for both our island and for Goodland long before we came to know him. His company installed the hundreds of thousands of feet of tarping onto the roofs of Goodland residents at no cost to them. 
Later, he met with us regularly to evaluate the needs of the Greater Marco area and continued to make numerous major contributions to the repair of personal homes and the lives of the affected. 
Most recently, Dana and his team along with some of our board members and The Salvation Army Naples came to the rescue of a family in dire need of help in Golden Gate Estates. 
We received a call from a woman who requested assistance with tarps. After a conversation with her, we knew she'd be needing real help. Dana, along with Patriot founders, Matt Melican and Capt Ron Hagerman came to her rescue and were able to secure her home with roofing tarps and stop the rain from continuing to destroy her home. 
This is but one story in a long line of heroic acts led by Dana Coote. When I call him, his answer is always, emphatically; YES. 
He's a Christian and an asset to our community.
Please give him a proper Patriot round of applause."

Posted on the Marco Patriot Page by ErinMia Milchman on May 4th, 2018